Campus Recreation embraces the Jesuit philosophy of education in developing the Mind, Body and Spirit and fosters the out of classroom experience.
Campus Recreation facilitates the transformational learning experience by engaging students in a comprehensive wellness and activities program to develop and promote health lifestyles, leadership development and lifetime skills and sportsmanship.
Our student-staff motto is F.O.C.U.S. - Fun, Ownership, Cleanliness, Understanding & Safety
General Expectations of all Campus Recreation student-employees:
- Wear staff apparel and nametag
- Work all scheduled shifts, be on time, and find subs on Teams when necessary
- Represent Campus Recreation and Marquette with the highest possible integrity
- Support and collaborate with all Pro Staff, student-staff and other areas in Wellness + Helfaer Recreation to create a positive and welcoming environment
Having a hard time deciding which position fits you best? Check out the Job Descriptions below:
Job Descriptions
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Job Description
Oversight of pool operations and staff
Key Characteristics
- Dependable
- Team Player
- Decision Maker
Specific Duties
Head Supervisor
- Main communication between professional staff and aquatics staff
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Work with professional staff to create pool hours and schedule for staff each semester
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Person of contact for all staff with questions and concerns
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Post and maintain Teams page and update files/shift postings
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Interview, hire, and orientate new employees
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Coordinate meetings with other supervisors to ensure duties are done
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Create aquatics drill week schedule
Facilities Supervisor
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Complete weekly equipment checks
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Person of contact for all staff with maintenance problems or questions
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Work with Dan on pool equipment and chemical issues
Certifications (LGI) Supervisor
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Lead staff re-certification class once per semester or as necessary
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Provide CPR classes for building staff, as necessary
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Keep track of staff certification status and expiration dates
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Lead in-service before emergency drill week
Swim Lessons Supervisor
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Work with professional staff to determine group swim lesson times
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Communicate with private swim lesson requests to connect with swim instructors and answer questions
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Attend swim lesson sessions as able to perform attendance checks and manage additional registrations
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Create end session forms
Time Commitment and Pay
Preferred Experience
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Required to have worked as a Marquette Lifeguard (on current staff)
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Experience in an aquatic managerial role
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Current Holder of LGI Certification (for training sup. role)
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Ability to lead/supervisor peer group
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Having worked a minimum of 1 year of the MU staff
Who Should Apply?
- MU student that is currently on the lifeguard staff
More Information?
Scott Anderegg
Assistant Director
WR | Office 109E
scott.anderegg@marquette.edu
414.288.5604
Job Description
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Instructors lead and teach Group Fitness Classes at Wellness + Helfaer Recreation and the Rec Plex. Classes include aerobic, step, spin, pilates, yoga, circuit, toning, water exercise, and dance. Instructor responsibilities may include, but are not limited to, compiling music and managing classes of 5-30 participants.
Key Characteristics
- Instruction and Leadership
- Class Management
- Preparation
- Professionalism
Specific Duties
- Plan and deliver classes across a variety of formats (aerobic, step, spin, pilates, yoga, circuit, toning, water exercise, and dance).
- Select and compile appropriate music to support energy, pacing, and class design.
- Provide instruction on safe technique and modifications to meet the needs of participants with varying experience and fitness levels.
- Set up and return equipment before and after class sessions to maintain a safe and organized space.
- Monitor participant safety by enforcing facility and program policies, as well as responding to emergencies when necessary.
- Engage and motivate participants through positive encouragement, clear communication, and inclusive practices.
- Track and report class participation to supervisors as requested.
- Attend staff meetings and trainings to stay updated on departmental policies, continuing education, and professional standards.
Time Commitment and Pay
- Students in this role are required to work between 4 and 12 hours per week.
- Class schedules are created on a semesterly basis, and subject to class need and availability
- Starting pay for this role is $11/hour
Preferred Experience
- Must be currently enrolled as a student at Marquette University
- Experience in a fitness setting preferred
- Ability to work in a collaborative and team-oriented environment
Who Should Apply?
- Fitness class participants
- Former class instructors
More Information?
Dan DeMerit
Coordinator, Fitness & Aquatics
WR | Office 109C
daniel.demerit@mu.edu
414.288.1225
Sports Student Coordinator
Job Description
In addition to the responsibilities of an Sports Supervisor, Coordinators are responsible for assisting the intramural and club sports director(s) with the staffing and oversight of sports programs. This includes the organization, scheduling, and training of officials and players.
Key Characteristics
- Teaching and Evaluator
- Supervisor
- Communicator
- Decision-maker
- Conflict Resolution
- Leadership
- Team player
- Timely
Specific Duties
- Manager and schedule intramural officials
- Create an execute intramural officials training
- Always act as a customer service liaison
- Serve as the on-site manager for general logistics and staff operations (officials and scorekeepers)
- Preside over and resolve participant concerns (eligibility, protests, conduct, etc.)
- Oversee set-up operations for nightly IM activities and ensure equipment is in operable condition
- Preside over scheduled contests and provide information regarding rules, policies, and procedures
- Manage and enter accurate score sheets after each scheduled match
- Complete nightly and applicable supervisor reports
- Attend and present important policies to captains at captains' meetings
- Assist with the recruitment, selection, training, and evaluation of officials and scorekeepers
- Attend and assist with operations related to activity championship nights
- Assist with the occasional distribution of championship shirts and team photo opportunities
- Assist the marketing team by taking photos and videos during shift
- Select “on-call” weekends for home Club Sports events, which may also require event supervision
- Serve as a member of the marketing “street team” to promote all aspects of Campus Recreation
- Update applicable personal employee account(s) to communicate availability
- Serve as a first responder to all injuries and follow emergency action plans
- Actively participate in the employee evaluation process at the end of each semester
- Complete other duties/projects assigned
Time Commitment and Pay
- ≈8+ hours/week
- Flexible schedule available
- Starting pay for this role is $13/hour
Preferred Experience
- Must be currently enrolled as a student at Marquette University
- Knowledge of the rules and mechanics of sports
- Alertness and quick reaction are necessary
- Perform duties in an unbiased and controlled fashion
Who Should Apply?
More Information?
Kristian Pullam
Associate Director
WR | Office 109F
kristian.pullam@marquette.edu
414.288.7650
Job Description
Assist with general administrative work for the Intramural and Club Sports Offices
Key Characteristics
- Responsible and an independent worker
- Trustworthy and honest
Specific Duties
- Processing paperwork from previous games
- Prepare clipboards for future games
- Oversee team registration
- Data entry
Time Commitment and Pay
- Office assistants typically work 6-12 hours per week
- Starting pay is $10/hour
Preferred Experience
- A general understanding of intramural and clubs sports
- Someone that loves sports!
- Ability to work independently
Who Should Apply?
More Information?
Scott Anderegg
Assistant Director
WR | Office 109E
scott.anderegg@marquette.edu
414.288.5604
Intramural Sports Official
Job Description
- Officials are needed for Spring and Fall Intramural sports, such as basketball, soccer, volleyball, softball, flag football, and floor hockey. Officials are responsible for controlling the physical and emotional aspects of the game
Key Characteristics
- Communicator
- Decision-maker
- Team player
- Timely
Specific Duties
- Prepare the activity site by setting up/taking down any necessary equipment
- Attend staff meetings and training
- Model department values and expectations
- Control all game situations that might occur during intramural team activities
- Understand and enforce all game rules, including the spirit of the rules
- Attain a passing score on all officiating exams
- Prevent/mediate/resolve protests, conflicts, and disputes that arise during the game
- Ensure that no participants wear illegal equipment
- Complete and submit all scorecards to the Intramural Sports Supervisor at the end of each game
- Wear the appropriate officiating attire to all games scheduled
- Provide public relations for the intramural sports program
- Communicate and interact with a culturally and behaviorally diverse campus population
Time Commitment and Pay
- Students are required to work one shift per week (≈4 hours minimum)
- Flexible schedule available
- Starting pay for this role is $11/hour
Preferred Experience
- Must be currently enrolled as a student at Marquette University
- Knowledge of the rules and mechanics of sport is preferred but not required
- Alertness and quick reaction are necessary
- Perform duties in an unbiased and controlled fashion
Who Should Apply?
- Previous Middle/High School Athletes
- If you love watching sports
- Marquette Students who like to stay active
More Information?
Kristian Pullam
Associate Director
WR | Office 109F
kristian.pullam@marquette.edu
414.288.7650
Job Description
Sport Supervisors are responsible for the supervision of the Intramural Officials, programs, and equipment, and must make decisions instantly in the Director's absence. Can additionally provide supervision during club sport practices and other university events at Norris Park, or other satellite facilities.
Key Characteristics
- Communicator
- Decision-maker
- Conflict Resolution
- Leadership
- Team player
- Timely
Specific Duties
Time Commitment and Pay
Preferred Experience
- Must be currently enrolled as a student at Marquette University
- Knowledge of the rules and mechanics of sports
- Alertness and quick reaction are necessary
- Perform duties in an unbiased and controlled fashion
Who Should Apply?
- Intramural Sports Officials
More Information?
Kristian Pullam
Associate Director
WR | Office 109F
kristian.pullam@marquette.edu
414.288.7650
OR
Scott Anderegg
Assistant Director
WR | Office 109E
scott.anderegg@marquette.edu
414.288.5604
Job Description
Provides general lifeguard coverage in the MU Aquatic Venues during open swim, club/varsity practice and special events.
Key Characteristics
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Dependable
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Team Player
- Decision Maker
Specific Duties
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Ensure patron safety by monitoring the pool and enforcing rules
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Provides immediate emergency care in case of accidents or medical issues
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Take chemical readings and patron counts each shift
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Enforces MU and State Policies and Procedures
Time Commitment and Pay
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Building Hours (6am-11pm) shifts thru-out the day
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Flexible schedule
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Typically, lifeguards work 8-12 hours per week
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Starting Pay is $11 per hour
Preferred Experience
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Must have current lifeguard certification (Red Cross Preferred)
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Previous lifeguard experience
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Great communication/customer service skills
Who Should Apply?
- Marquette Student with current lifeguard certification
More Information?
Scott Anderegg
Assistant Director
WR | Office 109E
scott.anderegg@marquette.edu
414.288.5604
Job Description
In addition to the responsibilities of the Social Media Assistant, the Student Marketing Supervisor is responsible for assisting the Coordinator, Campus Recreation, and Graduate Assistant with the staffing and oversight of marketing initiatives.
Key Characteristics
- Excellent leadership and organizational skills
- Experience with graphic design and content creation
- A creative and innovative mindset
- Strong communication skills
Specific Duties
- Lead and manage the student marketing team
- Assess the social media presence of Campus Recreation
- Develop and schedule social media content
- Train new team members on our marketing strategies
- Create innovative marketing plans to promote all Campus Recreation programs, including aquatics, intramurals, club sports, group fitness, and personal training
Time Commitment and Pay
- Students in this role are required to work between 8-10 hours per week.
- Office hours are determined at the beginning of the semester and are flexible to work around academic schedules.
- Starting pay for this role is $12/hour
Required Qualifications
- Must be currently enrolled as a student at Marquette University
- Experience in social media and content creation
- Ability to work in a collaborative and team-oriented environment
Who Should Apply?
- Social Media Assistants currently employed by Campus Recreation
More Information?
Casandra Sickinger
Coordinator, Member Services & Marketing
WR | Office 116A
casandra.sickinger@marquette.edu
414.288.6660
Job Description
The Personal Training (PT) Staff contributes to the goals of Campus Recreation and the sense of community on the Marquette University campus. This student position has particular responsibilities related to the overall operation of the Rec Center and Rec Plex.
Key Characteristics
- Fitness Knowledge & Expertise
- Client-Centered Approach
- Motivation and Communication
- Professionalism
Specific Duties
- Conduct fitness assessments (e.g., body composition, baseline strength, cardiovascular fitness) to establish client goals and track progress.
- Design and implement individualized workout programs tailored to client needs, goals, and abilities.
- Provide instruction on proper technique and safety when using equipment, free weights, and functional training tools.
- Motivate and support clients through encouragement, accountability, and education on healthy lifestyle habits.
- Maintain accurate client records, including session notes, attendance, and progress updates.
- Ensure a safe, welcoming environment by monitoring equipment use, reporting issues, and enforcing facility policies.
- Promote Campus Recreation programs and services to build community and encourage client engagement beyond training sessions.
- Participate in staff meetings and trainings to maintain certifications, professional standards, and departmental expectations.
Time Commitment and Pay
- Students in this role are required to work between 6 and 15 hours per week.
- Client schedules vary
- Starting pay for this role is $12/hour
Preferred Experience
- Must be currently enrolled as a student at Marquette University
- Certification preferred, but not required
Who Should Apply?
- Currently certified trainers
- Fitness advocates
More Information?
Dan DeMerit
Coordinator, Fitness & Aquatics
WR | Office 109C
daniel.demerit@mu.edu
414.288.1225
Job Description
The Social Media Assistant is a key member of the Campus Recreation marketing team, responsible for the development, scheduling, and administration of digital content across various social media platforms, including TikTok, Instagram, and YouTube. This role offers a unique opportunity to apply creative skills in a professional environment, build a strong portfolio, and contribute to a collaborative team focused on enhancing the student experience at Marquette University.
Key Characteristics
- Self motivated with strong verbal and written communication skills
- Ability to work effectively within a team
- A innovative and creative mindset
Specific Duties
- Create and schedule engaging social media content for platforms like Instagram, TikTok, and YouTube
- Collaborate with the student marketing team to brainstorm and implement innovative content strategies
- Work directly with student leaders from different Campus Recreation areas (Group Fitness, Intramurals, Personal Training, etc.) to understand their marketing needs and bring their ideas to life
- Contribute to the overall marketing vision for Campus Recreation and help grow our online presence
Time Commitment and Pay
- Students in this role are required to work between 6-10 hours per week.
- Office hours are determined at the beginning of the semester and are flexible to work around academic schedules.
- Starting pay for this role is $10/hour
Required Qualifications
- Intimate familiarity with social media websites and their features
- Experience in content creation and graphic design (preferred)
Who Should Apply?
- Any currently enrolled Marquette University student with a strong passion for marketing and graphic design
More Information?
Casandra Sickinger
Coordinator, Member Services & Marketing
WR | Office 116A
casandra.sickinger@marquette.edu
414.288.6660
Student Service Technician
Job Description
Student Service Technicians assist the Campus Recreation Maintenance Services Supervisor and their co-workers in operating a safe, clean and healthy recreational site.
Key Characteristics
- Verbal communication
- Written communication
- Ability to work independently and on a team
Specific Duties
Duties may include, but are not limited to:
- Light custodial work
- Simple carpentry
- Light mechanical tasks
- Heavy lifting
- Equipment lubrication
- Pool water quality testing and recording
- Report preparation
Time Commitment and Pay
- Students in this role will primarily have hours during the day, but also may work some nights or weekends
- Schedules and work hours are managed by the Maintenance Services Supervisor and based on your class schedules
- Starting pay for this role is $11/hour
Preferred Experience
- Experience and knowledge of safe power tool and hand tool operation
- Excellent verbal and written communicator
- Database manipulation
Who Should Apply?
- You!
- Marquette students looking for an excellent opportunity out side of the classroom
- Marquette students that want to be more hands-on with their work
More Information?
Daniel Biemann
Coordinator, Maintenance Services
WR | Office 131
daniel.biemann@marquette.edu
414.288.5421
Job Description
Teach private and/or group swim lessons to all age groups.
Key Characteristics
- Great communicator
- Customer service skills
Specific Duties
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Instructor for private and/or group swim lessons
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Enforce pool policies and procedures
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Provide Emergency Care if needed
Time Commitment and Pay
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Flexible Hours
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Evening and weekend hours
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Typically, instructors work between 4-10 hours per week
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Starting pay rate $11 per hour
Preferred Experience
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Water Safety Instructor Certification
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Previous experience teaching swim lessons
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Certified Lifeguard
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Great communicator and customer service skills
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Previous Experience teaching children
Who Should Apply?
- Marquette Students with previous experience teaching swim lessons
More Information?
Scott Anderegg
Assistant Director
WR | Office 109E
scott.anderegg@marquette.edu
414.288.5604
Job Description
The Fitness Floor Roamer helps maintain a clean, organized, and welcoming fitness environment at the Wellness + Helfaer Recreation facility. This role focuses on walking the fitness floor to rerack weights, return equipment to proper locations, and promote positive gym etiquette.
Fitness Floor Roamers help ensure workout spaces remain safe, accessible, and well-organized while serving as positive ambassadors for the fitness community. This position is ideal for students who enjoy being active while working.
Key Characteristics
- Active and energetic
- Responsible and attentive
- Team-oriented
- Comfortable interacting with others
- Takes initiative
Specific Duties
- Walk the fitness floors throughout shifts to maintain organization and safety
- Re-rack weights and return equipment to designated locations
- Organize dumbbells, plates, benches, mats, and other fitness equipment
- Encourage members to follow proper gym etiquette, including reracking weights
- Assist with general equipment organization and cleanliness
- Report damaged equipment or safety concerns to professional staff
- Attend required staff meetings and trainings
- Perform other duties as assigned
Time Commitment and Pay
- Students typically work 4–10 hours per week, typically around peak usage times
- Scheduling is completed before the semester and works around class schedules
- Starting pay for this role is $11/hour
Preferred Experience
- Current Marquette University student
- Interest in fitness or recreation environments
- Ability to work independently and stay active during shifts
- Must be able to lift and move heavy fitness equipment (45+ lbs)
Who Should Apply?
- Those who enjoy being active and working in the fitness center
- Self-motivated and reliable
- Those able to lift and move heavy fitness equipment consistently
More Information?
Dan DeMerit
Coordinator, Fitness & Aquatics
WR | Office 109C
daniel.demerit@mu.edu
414.288.1225
Position Overview
Member Services (MS) serves as the primary point of contact for all Campus Recreation patrons. This role is focused on providing exceptional customer service, managing facility access, and processing all membership and service sales. MS ensures a welcoming environment while maintaining the security and integrity of the facility entrance.
Key Characteristics
- Active and energetic
- Responsible and attentive
- Team-oriented
- Comfortable interacting with others
- Takes initiative
Responsibilities Include
- Customer Engagement
- Greet all patrons
- Provide accurate information regarding all Campus Recreation areas including facility hours, group fitness schedules, intramural and club sports, personal training, and massage therapy
- Refer all inquiries to the appropriate Pro Staff when necessary
- Access Management
- Monitor turnstiles/entry points
- Troubleshoot ID card issues
- Ensure only authorized users enter the facility
- Point of Sale (POS)
- Operate Innosoft Fusion, Campus Recreation’s recreation management software, to process credit card/account transactions for memberships, lockers, and services
- Administrative Support
- Assist the Coordinator with day-to-day membership operations
- Monitor, answer, and forward inquiries via the Campus Recreation email and phone
- Maintain an organized front desk
- Attend all staff meetings/trainings as required by Professional Staff
- Have a basic understanding of all the wellness services in the building and be able to provide basic direction to patrons
- Monitor, handle, and disseminate all mail and packages appropriately
- Answer and handle all questions, problems, and complaints from patrons
- Understand the Campus Recreation Emergency Action Protocol
- Perform any other duties as required by Campus Recreation
Time Commitment and Pay
- Students are required to work a minimum of 6 hours per week, with a maximum of 20 hours per week.
- Office hours are determined at the beginning of the semester and can work around academic schedules.
- Starting pay for this role is $10/hour.
Minimum Qualifications
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Must be a currently enrolled student in good standing with Marquette University
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Strong verbal communication skills and the ability to interact with a diverse population of students, faculty, staff, alumni, and community members
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Must demonstrate collaboration and decision-making skills and the ability to assert authority to peers and other patrons of the facility
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Ability to work a flexible schedule, including early mornings, late nights, and weekends.
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Prior customer service experience is strongly encouraged.
Who Should Apply?
- You!
- Marquette students looking for an excellent opportunity out side of the classroom
More Information?
Casandra Sickinger
Coordinator, Member Services & Marketing
WR | Office 116A
casandra.sickinger@marquette.edu
414.288.6660
Position Overview
Operations Services (OS) is responsible for equipment, sports courts, multi-activity courts (MAC), Rec Plex court management, and Rec Plex Fitness Center management. Key areas of focus include equipment checkout, Innosoft Fusion equipment inventory management, equipment sanitation, sports courts/MAC storage organization, and sports courts/MAC equipment set up and take down.
Responsibilities Include
- Manages equipment checkout, ensuring all equipment is returned in good condition, sanitized, and stored properly. In the event of damaged equipment, the employee follows protocol for removing equipment from circulation within Innosoft Fusion.
- Provides towels to members that have a towel service.
- Court Attendant (WR) is responsible for monitoring the two MAC Courts and four Tennis Courts at WR, assuring only Varsity members, students, and paying members are using their properly assigned court. Continue to monitor Fusion to ensure all guests have a reservation or booking and are checked in.
- Assists with equipment needs in sports courts, MAC courts, and tennis courts including setting up nets, ensuring they are stored properly, and using the wall-mounted tablet for other court configurations.
- Assist with locker lockouts at WR.
- Fitness Center (RP) ensures the safety of members in the facility by making sure all are following the rules, including no dropping free weights and enforcing the dress code, and replenishes sanitation spray in various locations.
- See that participants and personnel follow all policies, rules, and regulations.
- Verify that security cameras are operational and all images are displayed on computer.
- Assist as needed with the intramural, recreational and non-academic instructions under the direction of the full-time staff to facilitate their efficient operation.
- Be familiar with any facility calendar during a particular shift and be able to properly supervise the group and assist with equipment/facility needs.
- Attend all staff meetings and training as required by the professional staff.
- Understand the Campus Recreation Emergency Action Protocol.
- In the event of a medical emergency, promptly retrieve the Automated External Defibrillator (AED) and deliver it to the scene as directed by the Recreation Supervisor or first responder.
- Perform any other duties as required by Campus Recreation.
Time Commitment and Pay
- Students are required to work a minimum of 6 hours per week, with a maximum of 20 hours per week.
- Office hours are determined at the beginning of the semester and can work around academic schedules.
- Starting pay for this role is $10/hour.
Supervision Received
Operation Services directly report to Recreation Supervisors. General supervision is provided by the Coordinator of Facilities & Operations.
Minimum Qualifications
- Must be a currently enrolled student in good standing with Marquette University
- Strong verbal communication skills and the ability to interact with a diverse population of students, faculty, staff, alumni, and community members
- Must demonstrate collaboration and decision-making skills and the ability to assert authority to peers and other patrons of the facility
- Ability to work on a flexible schedule, including early mornings, late nights, and weekends.
- Must be able to lift a minimum of 50 pounds unassisted.
More Information?
Derrick Oborne
Coordinator, Facilities & Operations
WR | Office 109B
derrick.oborne@marquette.edu
414.288.1270
Recreation Supervisor (RS)
Position Overview
The Recreation Supervisor (RS) is responsible for the physical integrity, cleanliness, and safety of the Campus Recreation facilities. This role focuses on high-level operational tasks, including event logistics, facility security (opening/closing), and acting as the primary first responder during medical emergencies. The RS ensures the facility is "game-ready" for all patrons and organized for seamless daily use.
Responsibilities Include
- Ensure the facility is opened and closed at appropriate times following security protocols to protect the building and its assets
- Facility "Roaming"
- Conduct regular rounds of the facility to identify malfunctions, safety hazards, or improper operations
- Reset spaces by re-racking weights and organizing equipment on fitness floors
- Manage laundry turnover for towels and intramural jerseys
- Proactively restock all restroom toiletries and first aid
- Supervision of Member Services and Operation Services roles and responsibilities, stepping in when necessary
- See that all student staff are present at their assigned areas when they are scheduled. If not present, the Recreation Supervisor is responsible for finding a replacement for that shift
- Document performance write-ups when necessary
- Administer First Aid/CPR/AED to injured patrons as the main responder
- Adhere strictly to established Campus Recreation emergency protocols
- Complete routine shift reports and detailed Accident and Incident reports for every medical or behavioral situation, ensuring all facts are recorded for Professional Staff
- Lead the setup and takedown of tables, chairs, and staging for special events
- Supervise event groups to ensure policy compliance
- Perform any other duties as required by Campus Recreation
Time Commitment and Pay
- Students are required to work a minimum of 6 hours per week, with a maximum of 20 hours per week.
- Office hours are determined at the beginning of the semester and can work around academic schedules.
- Starting pay for this role is $12/hour.
Supervision Received
Recreation Supervisors directly report to Student Managers. General supervision is provided by the Associate Director of Facilities & Operations.
Minimum Qualifications
- Must be a currently enrolled student in good standing with Marquette University
- A minimum of one (1) semester of work at Member Services (MS) and one (1) semester of work at Operation Services (OS)
- Be able to perform all Member Services and Operation Services’ duties as outlined in their job description
- Must be able to lift a minimum of 50 pounds unassisted and must be able to stay on feet for at least 3 hours
- CPR/AED/First Aid certification (or Campus Recreation will assist in the certification prior to first shift)
- Consistently fulfills responsibilities in a timely manner; independent and proactive worker
- Ability to act decisively and remain calm during high-pressure medical or facility emergencies.
More Information?
Derrick Oborne
Coordinator, Facilities & Operations
WR | Office 109B
derrick.oborne@marquette.edu
414.288.1270
Position Overview
The Student Manager position is a student leadership role within Campus Recreation, responsible for high-level administrative oversight and the daily management of facility personnel. This role maintains all responsibilities of the Recreation Supervisor (RS) while also assisting the Associate Director and Coordinators with critical personnel matters, including the recruitment, onboarding, scheduling, and training of the Member Services, Operation Services, and Recreation Supervisor teams.
Responsibilities Include:
- Assist Coordinators with the interviewing and selection process for new Member Services (MS) and Operation Services (OS) staff
- Lead the onboarding process for new hires to ensure they are seamlessly integrated
- Evaluate and mentor staff for potential promotion into the Recreation Supervisor role
- Facilitate ongoing training sessions for Campus Rec student employees
- Provide direct guidance and mentorship to Recreation Supervisors
- Attend Student Manager Team meetings and assist with Recreation Supervisor meeting agendas and presentations
- Assist the Associate Director and Coordinators in managing schedules across multiple facilities and coordinating shift coverage or emergency substitutions
- Work weekly scheduled office hours to complete administrative tasks and planning
- Perform all duties as listed in the Recreation Supervisor (RS) position description and model excellent performance for student staff
- Administer First Aid/CPR/AED to injured patrons as a main responder
- Adhere strictly to established Campus Recreation emergency protocols
- Perform any other duties as required by Campus Recreation
Time Commitment and Pay
- Students are required to work a minimum of 6 hours per week, with a maximum of 20 hours per week.
- Office hours are determined at the beginning of the semester and can work around academic schedules.
- Starting pay for this role is $13/hour.
Supervision Received
Student Managers report to the Associate Director of Facilities & Operations. General supervision is provided by the Coordinator of Member Services & Marketing and the Coordinator of Facilities & Operations.
Minimum Qualifications
- Must be a currently enrolled student in good standing with Marquette University
- Extensive prior experience serving as a Recreation Supervisor (RS)
- Be able to perform all Member Services, Operation Services, and Recreation Supervisors duties as outlined in their job description
- Must be able to lift a minimum of 50 pounds unassisted and must be able to stay on feet for at least 3 hours
- CPR/AED/First Aid certification (or Campus Recreation will assist in the certification prior to first shift)
- Consistently fulfills responsibilities in a timely manner; independent and proactive worker
- Ability to act decisively and remain calm during high-pressure medical or facility emergencies.
More Information?
Derrick Oborne
Coordinator, Facilities & Operations
WR | Office 109B
derrick.oborne@marquette.edu
414.288.1270
Customer Service Representative (CSR) Summer Only
Position Overview
Customer Service Representatives contribute to the goals of Campus Recreation and the sense of community on the Marquette University campus. This student position has responsibilities related to the overall daily operations of the assigned recreation facility. This position works closely with the Associate Director, and the Recreation Supervisors, to ensure that all building policies and procedures are followed.
Responsibilities Include
- Customer Service Representatives serve the need of customers in all areas of both recreational facilities on campus – the Wellness + Helfaer Recreation facility (WR) and the Rec Plex (RP)
- Customer Service Representatives provide customer service in the following areas:
- Facility Access – monitors Fusion as members enter the facility assuring all have current memberships
- Equipment Checkout – checks out equipment, assures equipment is checked back in good condition and provides towels to members that have towel service (WR)
- Court Attendant (WR only) – responsible for monitoring the two MAC Courts and four Tennis Courts at the WR, assuring only Varsity members, students, and paying members are using their properly assigned court. Continue to monitor Fusion to assure all guests playing have a reservation and are checked in, also assist with equipment needs in MAC courts and tennis courts
- Fitness Center (RP only) – this team member assures the safety of members in the facility by making sure all are following the rules, including no dropping free weights and enforcing the dress code
- See that participants and personnel are following all policies, rules, and regulations
- Attend all staff meetings and trainings as required by the professional staff
- Answer and handle all questions, problems, and complaints as given by participants and personnel
- Understand Emergency procedures and situations and know what to do at each station
- Perform any other duties as required by Campus Recreation
Time Commitment and Pay
- Students are required to work a minimum of 6 hours per week, with a maximum of 20 hours per week.
- Hours are determined at the beginning of the Summer term.
- Starting pay for this role is $10/hour.
Minimum Qualifications
- Must be a currently enrolled student in good standing with Marquette University
- Strong verbal communication skills and the ability to interact with a diverse population of students, faculty, staff, alumni, and community members
- Must demonstrate collaboration and decision-making skills and the ability to assert authority to peers and other patrons of the facility
- Ability to work on a flexible schedule, including early mornings, late nights, and weekends.
- Must be able to lift a minimum of 50 pounds unassisted.
More Information?
Derrick Oborne
Coordinator, Facilities & Operations
WR | Office 109B
derrick.oborne@marquette.edu
414.288.1270
